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Telehealth Services

Any provider in the Health Net Medicare Advantage for Oregon network can offer telehealth services to Health Net members for certain healthcare needs. "Telehealth services" are virtual healthcare visits with a provider through a mobile app, online video or other electronic method.

Health Net treats telehealth services with in-network providers in the same way as face-to-face visits with in-network providers.

  • A telehealth visit with an in-network Health Net provider does not require prior authorization.
  • A telehealth visit with an in-network Health Net provider is subject to the same co-payments, co-insurance and deductible amounts as an in-person visit with an in-network provider.

Health Net Telehealth

Your anytime, anywhere medical care service.

Health Net Telehealth powered by Teladoc is your convenient, 24-hour access to in-network Health Net healthcare providers for non-emergency health issues. It’s available for you to use when you’re at home, in the office or even on vacation.

Get medical advice, a diagnosis or a prescription by phone or video. Use Health Net Telehealth when you need it or schedule an appointment for a time that fits into your schedule.

Contact Health Net Telehealth for illnesses such as:

Colds, flu and fevers

 Rash, skin conditions

Sinus problems, allergies

 Upper respitory infections, bronchitis

 Pink eye

Be Prepared & Set Up Your Telehealth Account

Before you can use Health Net Telehealth, you need to have an account. Set up and activate your account online or call the Health Net Telehealth customer number for help:

  • Telehealth Phone: 1-800-835-2362 (TTY 711)
  • Telehealth Website: